{"id":945,"date":"2017-06-09T07:35:53","date_gmt":"2017-06-09T07:35:53","guid":{"rendered":"http:\/\/negan.la-studioweb.com\/?page_id=945"},"modified":"2021-09-06T19:53:13","modified_gmt":"2021-09-06T17:53:13","slug":"faqs-01","status":"publish","type":"page","link":"https:\/\/therackvalet.com\/en\/faqs-01\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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How long does it take to ship after I ordered?<\/span><\/i><\/a><\/h4><\/div>
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All orders are shipped within 1 to 3 business days on weekdays.<\/p>\n

For pre-order items please refer to the product description for an estimated shipping date.<\/p>\n

We are closed on weekends.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How can I track my order?<\/span><\/i><\/a><\/h4><\/div>
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depending on the shipping method, we will send you a tracking number.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can you ship my order to PO Box?<\/span><\/i><\/a><\/h4><\/div>
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At the moment we can’t ship orders to P.O. Boxes or Military APO\/FPO addresses.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

I found some defect of my order. Can I exchange the product?<\/span><\/i><\/a><\/h4><\/div>
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Yes, you can exchange your defective order for free. Please email us about the detail\u00a0 customer@therackvalet.com<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Will I have to pay international Taxes & Duties?<\/span><\/i><\/a><\/h4><\/div>
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Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages. The Rack Valet cannot control and is not responsible for any duties\/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.<\/p>\n

Note, in rare occasions custom agents may delay delivery of some packages. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees. If you refuse a shipment from GCDS, you are responsible for the original shipping charges, any import fees, duties and\/or taxes that are incurred on the package, and the cost of returning the package to GCDS. This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

How long does it takes to get my order?<\/span><\/i><\/a><\/h4><\/div>
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(France)
\n2 to 5 business days<\/p>\n

(International)
\n7 to 14 business days<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you ship to my country?<\/span><\/i><\/a><\/h4><\/div>
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Please check the list of countries we ship to on our shipping page or during your order checkout.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can i return my orders?<\/span><\/i><\/a><\/h4><\/div>
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Please see our return policy on our shipping\/policies page.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you have a size chart?<\/span><\/i><\/a><\/h4><\/div>
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Yes, please check each item description. Please contact us for any exact measurement or size\u00a0 customer@therackvalet.com<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can we change color or reference?<\/span><\/i><\/a><\/h4><\/div>
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Unfortunately, no. Check the item description carefully before placing order. If you are still not sure about the color or the reference, please contact us.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"How long does it take to ship after I ordered? All orders are shipped within 1 to 3 business days on weekdays. For pre-order items please refer to the product description for an estimated shipping date. We are closed on weekends. How can I track my order? depending on the shipping method, we will send you a tracking number. Can…","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-945","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\n\t\t\n